University of Technology Sydney

C04409v1 Master of Health Services Management

Award(s): Master of Health Services Management in (name of major) (MHSM)
Commonwealth supported place?: No
Load credit points: 72
Course EFTSL: 1.5
Location: Online campus


This course is not offered to international students.

Course aims
Career options
Course intended learning outcomes
Admission requirements
Course duration and attendance
Course structure
Course completion requirements
Course program
Articulation with UTS courses
Other information


This is a comprehensive course in health services management and aims to expand students' knowledge and future career opportunities. The course develops students' knowledge and skills, leading to an enhanced capacity to manage health services in a diverse range of health settings.

Graduates of this course are exposed to academic and industry leaders who share their experience and knowledge to facilitate insight into the contemporary health service management environment.

Students can focus on health services management or complete a major in:

  • Planning
  • Clinical Leadership

The Planning major provides a blend of subjects to assist graduates in planning and evaluating health services, understanding health needs, and managing change in a dynamic and complex environment.

The Clinical Leadership major provides a blend of subjects to assist graduates in maximising the efficiency, effectiveness and safety of health services as well as ensuring that governance, quality and risk-mitigation frameworks contribute to excellence in healthcare delivery.

Course aims

This course is designed to prepare new, aspiring and middle health service planners and managers to assume a leadership role in the strategic and operational management of a wide range of health services and facilities. The content aims to develop skills in managing people, resources, systems, and processes within health services to meet the changing needs of communities, clinicians, governments and organisations.

Career options

Career options include positions as managers and/or planners in health authorities, hospitals, primary and community care, aged care services, and other healthcare facilities in the public, private, not-for-profit, government and non-government health sectors.

Course intended learning outcomes

1.0 Are reflective, critical thinkers who influence practice, policy and research to achieve clinical excellence and transform healthcare services
1.1 Critique, interpret and synthesise data and research findings to develop safe, effective and evidence-based solutions to healthcare challenges
1.2 Propose relevant problem-solving and human factors theories to the analysis of common issues inherent in the management and evaluation of healthcare services
1.3 Initiate and explain change management methodologies appropriate to improving healthcare outcomes
2.0 Effective, collaborative and responsive leader who considers health care in a global context
2.1 Justify and demonstrate appropriate leadership styles and skills necessary to manage, evaluate and innovate healthcare services utilising contemporary local, national and international perspectives
2.2 Develop and contribute to research and quality improvement activities in order to maintain knowledge currency and influence healthcare practice and policy
3.0 Socially, culturally and ethically accountable when engaging with individuals, families, interdisciplinary teams, communities, organisations and jurisdictions
3.1 Create and lead social and ethical accountability to enable efficient use of resources and equity of access to optimal and safe health care
3.2 Validate the importance of integrating stakeholder partnerships in all healthcare decision-making activities
4.0 Communicate effectively and appropriately in challenging, complex and diverse situations
4.1 Value and choose highly effective and sensitive communication with diverse populations to enable positive and sustainable change in healthcare practice, policy and research
4.2 Determine and recommend modes of communication necessary to optimise outcomes across differing audiences, purposes and contexts within healthcare practice
5.0 Professional cultural competency which contributes to the health and well being of Indigenous Australians, inclusive of physical, social, emotional and spiritual wellness
5.1 Demonstrate respect and value for world view differences and in particular Australian Indigenous ways of knowing, being and doing
5.2 Critically reflect upon the impact of ongoing colonisation and its pervasive discourse on Indigenous Australians and their health and wellbeing
5.3 Recognise the diversity of Indigenous Australians and integrate this knowledge into practice

Admission requirements

Applicants must have completed a UTS recognised bachelor's degree, or an equivalent or higher qualification, or submitted other evidence of general and professional qualifications that demonstrates potential to pursue graduate studies.

Applicants who do not have an undergraduate degree but who have extensive relevant work experience in a healthcare or human services field and can demonstrate the capacity to undertake tertiary study may also be considered eligible.

The English proficiency requirement for local applicants with international qualifications is: Academic IELTS: 6.5 overall with a writing score of 6.0; or TOEFL: paper based: 550-583 overall with TWE of 4.5, internet based: 79-93 overall with a writing score of 21; or AE5: Pass; or PTE: 58-64 with a writing score of 50; or C1A/C2P: 176-184 with a writing score of 169.

Eligibility for admission does not guarantee offer of a place.

Course duration and attendance

The course can be completed in a minimum of 2 years of online study, 1 x 6 credit point subject (or equivalent) per session over 12 x 7-week teaching sessions.

Course structure

Students must complete a total of 72 credit points, choosing one of two majors (in Digital Health or Quality and Safety) or a no-major option to complete the course. In all options, with the exception of the no major, students choose two electives, from the list of electives provided within each choice block.

Course completion requirements

STM91437 Health Services Management Core Subjects 24cp
STM91439 Health Services Management Core Group 2 Subjects 12cp
CBK91888 Health Services Management Choice 36cp
Total 72cp

Course program

For more information, download a course guide and speak to a UTS Online Student Enrolment Advisor about 100% online study and a possible study program.

Articulation with UTS courses

This course is part of an articulated program, made up of the Graduate Certificate in Health Services Management (C11304),

Other information

Further information is available from:

UTS Student Centre
telephone 1300 ask UTS (1300 275 887)
or +61 2 9514 1222
UTS: Health

Associate Professor Jo Travaglia
Course coordinator